Shipping & Returns

Shipping Policy — Relax.1

Last Updated: May 2026

Thank you for shopping with Relax.1. We are committed to delivering your order safely and as quickly as possible.

Orders are typically processed within 1–3 business days after confirmation.

Orders placed during weekends or public holidays may require additional processing time.

Estimated delivery times may vary depending on your location and courier service availability.

Estimated delivery within the UAE:

For regional or international orders, delivery times may vary based on destination and customs procedures.

Relax.1 currently delivers across the UAE, with selected regional and international shipping options available where applicable.

After placing your order, you may receive:

Please ensure your contact information is entered correctly during checkout.

Cash on Delivery may be available for eligible orders within selected regions.

Customers are requested to prepare the correct payment amount upon delivery where applicable.

While we strive to deliver orders on time, delays may occur due to:

Relax.1 is not responsible for delays caused by third-party delivery providers.

Customers are responsible for providing accurate shipping information.

Relax.1 is not responsible for failed deliveries due to incorrect or incomplete addresses.

If your order arrives damaged or incomplete, please contact us within 48 hours of receiving your order.

We will do our best to resolve the issue as quickly as possible.