Terms & Conditions

Terms & Conditions

Welcome to Relax.1. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. General Information

Relax.1 is an online wellness and lifestyle brand offering massage and relaxation products designed to enhance comfort and daily wellness.

We reserve the right to update, modify, or change these Terms & Conditions at any time without prior notice.

2. Products & Availability

We strive to ensure all product descriptions, images, pricing, and availability are accurate. However, we do not guarantee that all information on the website is always error-free.

Products may be updated, discontinued, or modified at any time without notice.

3. Pricing & Payments

All prices displayed on our website are listed in AED unless otherwise stated.

We accept:

  • Cash on Delivery (COD)
  • Credit/Debit Cards
  • Apple Pay
  • Google Pay
  • Other supported payment methods available at checkout

Orders will only be processed once payment confirmation is received where applicable.

4. Shipping & Delivery

We aim to process and deliver orders as quickly as possible. Delivery times may vary depending on your location and courier availability.

Delays caused by courier services, customs, weather conditions, or unforeseen circumstances are outside our direct control.

Customers are responsible for providing accurate delivery information.

5. Returns & Refunds

Please refer to our Refund Policy page for complete details regarding returns, exchanges, and refunds.

6. Warranty & Product Usage

Our products are intended for personal wellness and relaxation purposes only and are not intended to diagnose, treat, cure, or prevent any medical condition.

Customers should use products responsibly and follow all usage instructions provided.

If you have any medical conditions, please consult a healthcare professional before use.

7. Intellectual Property

All content on this website, including logos, images, product descriptions, graphics, and branding, is the property of Relax.1 and may not be copied, reproduced, or used without written permission.

8. Limitation of Liability

Relax.1 shall not be held liable for any indirect, incidental, or consequential damages resulting from the use or misuse of our products or website.

9. Privacy

Your personal information is handled securely and in accordance with our Privacy Policy.

10. Contact Information

For questions, support, or inquiries, please contact us through:

  • Email: farhandeals1@gmail.com
  • WhatsApp: +971556353380

  • Contact form available on our website

11. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws and regulations of the United Arab Emirates.

Last Updated: May 2026